Privacy Policy

Effective date: July 2026

At Anna’s Pet Services, I am committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information I collect, why I collect it, and how I keep it safe.

Information I collect

When you contact me or enquire about my services, I may collect:

  • Your name

  • Email address

  • Telephone number

  • Home address (where services are provided)

  • Information about your pets that is relevant to their care

  • Any information you choose to provide through my contact form or by email

My website may also automatically collect anonymous information such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the website

This information helps improve the website and user experience.

How I use your information

I use your information to:

  • Respond to enquiries

  • Arrange and provide pet care services

  • Communicate with you about bookings

  • Keep records of services provided

  • Improve my website

  • Meet legal or regulatory requirements where applicable

I will only use your personal information where I have a lawful basis to do so under UK data protection law.

How your information is stored

I take appropriate steps to keep your information secure and prevent unauthorised access.

Your information is only kept for as long as necessary to provide services or meet legal obligations.

Sharing your information

I do not sell or rent your personal information.

Your information may only be shared where necessary with trusted service providers (such as website hosting or email providers) or where required by law.

Your rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Restrict or object to processing

  • Withdraw consent where processing is based on consent

To exercise these rights, please contact:

Email: annaspetservicessurrey@gmail.com

Cookies

This website uses cookies to improve your browsing experience. Please see the Cookie Policy below for more information.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Anna’s Pet Services

Email: annaspetservicessurrey@gmail.com